How Can We Help You?
Packaging & Shipping
What delivery methods do you offer?
We primarily deliver items through Amazon Logistics.
How long does it take to ship an order after it is confirmed?
Usually, our items will be shipped within 1-3 business days after the order is confirmed, but the exact time may vary depending on the item's inventory, logistics, and other factors. You check the order shipment details through the order tracking tool.
Approximately how long does it take for items to arrive?
Our items are shipped within the continental United States, through the Amazon warehouse, and usually, they usually arrive in 5-7 days.
Do I have to pay extra for shipping?
Shipping and returns are free on all orders over $100 when you buy from topbull.
Can items in an order be shipped in batches?
Generally, we will try our best to ship the items in the order at one time. However, if it is necessary to ship in batches due to lack of stock, logistic limitations, etc., we will notify you via email with the specific shipment time and batch.
How can I track my parcel?
You can track your package through our e-commerce platform or the tracking tool provided by your logistics company. After shipment, we will synchronize the logistics information to your order details page, you can click the link or enter the waybill number to view the real-time location and estimated delivery time of your package. Go to Order Tracking Page
What should I do if my package is lost or damaged?
If the parcel is lost or damaged during transportation, you can contact us through Topbull official website to make a complaint and claim. We will verify the situation as soon as possible and provide you with appropriate solutions. According to the relevant laws and regulations and logistics company's rules, we will compensate for the lost or damaged goods or resend the goods.
